Support Center

First time hosting? We're here to help. 24/7 support via Discord — real people, no bots.

Documentation

Browse our knowledge base for guides, tutorials, and frequently asked questions.

View Documentation

Discord Community

Get help from our community and support team on Discord.

Join Discord

Email Support

Contact our support team directly via email for personalized assistance.

Legal & Policies

Review our terms, privacy policy, and other important documents.

View Policies

Common Questions

How do I set up my server?

After purchasing a plan, your server will be automatically provisioned within 60 seconds. You'll receive an email with access details to your control panel.

Can I upgrade my server?

Yes! You can upgrade your server plan at any time from your dashboard. Upgrades are instant and pro-rated.

What's your refund policy?

We offer a 72-hour money-back guarantee for new servers. See our refund policy for details.